Hours: Monday to Friday 9am – 5pm

Are you an experienced and ambitious Lettings Manager looking for a new challenge with a leading independent estate agent? If so, we want to hear from you!

Our client, a leading real estate and property management is seeking a highly motivated and experienced Head of Lettings to lead their dynamic and successful lettings team. This is a fantastic opportunity to join a company that has a fast-growing portfolio and a strong reputation in the market.

As Head of Lettings, you will take full responsibility for the performance, growth, and compliance of the lettings department. You will lead the team, drive occupancy and income, and ensure a first-class experience for both landlords and tenants. You will work closely with the Head of Operations, Property Management, Marketing, and Finance teams to deliver strong commercial outcomes while maintaining high standards across the portfolio.

Key Responsibilities:

• Leading, motivating, and developing the lettings team to deliver consistent high
• Performance.
• Running regular one-to-ones, performance reviews, and coaching sessions
• Building a culture of accountability, professionalism, and customer focus
• Supporting recruitment and onboarding as the team grows
• Developing and delivering the lettings strategy aligned with business growth
• targets
• Monitoring market conditions, pricing, and demand to maximise rental income
• and occupancy
• Setting, tracking, and improving KPIs including conversion rates, void periods,
• and renewals
• Producing performance reports and market insights for senior leadership
• Acting as the senior escalation point for complex landlord and tenant matters
• Building long-term relationships with landlords, investors, and corporate
• partners
• Working closely with Marketing to drive lead generation and brand visibility
• Collaborating with Property Management to ensure smooth move-ins, renewals,
• and handovers.
• Ensuring full compliance with lettings legislation including Right to Rent, AML,
• deposit protection, and consumer law
• Maintaining strong audit standards across all lettings files and processes
• Staying up to date with regulatory changes and implementing required updates
• Promptly
• Driving rental growth, renewals, and reduction of void periods
• Managing lettings budgets and delivering against income forecasts
• Supporting new portfolio acquisitions, lease-ups, and expansion projects

  
The Ideal Candidate:

• Minimum 3 years’ experience in lettings management, ideally within PRS, BTR, or
• high-volume agency
• Proven experience leading and developing high-performing teams
• Strong commercial mindset with a track record of delivering occupancy and
• income targets
• Excellent knowledge of lettings legislation and compliance
• Confident communicator with strong negotiation and stakeholder management
• skills
• Data-driven, organised, and comfortable working in a fast-paced environment
• ARLA or equivalent qualification preferred

Job Benefits:

• Attractive salary package with performance-based bonuses.
• Excellent prospects for professional development and career progression.
• Join a supportive and experienced team in a reputable estate agency.
• Access to ongoing training and development to enhance your skills.

  
What’s Next?
Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn’t quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.