Portfolio Manager

Location: Manchester
Salary: up to £28,000

Working hours: Monday to Friday, 8:45am to 5:30pm, with an early finish at 4:00pm on Fridays.
  
This is a great opportunity to join a market-leading Build to Rent business with a award-winning reputation. Known for its strong operational standards and collaborative culture, the business offers a genuinely supportive and professional working environment.

As a Portfolio Manager, you will work collaboratively with the wider team, ensuring all property management responsibilities are delivered accurately, efficiently, and within required timeframes.

You will  have proven experience in residential property management and an understanding of property management processes and legislation as well as being confident managing a varied portfolio in a fast-paced environment.

Key Responsibilities:

• Managing a diverse portfolio of residential properties, ensuring smooth day-to-day operations.
• Acting as the primary point of contact for tenants, providing exceptional support and addressing all enquiries promptly and professionally.
• Handling any issues or concerns arising within the properties, ensuring swift and effective resolution.
• Overseeing all aspects of property maintenance, including liaising with contractors and suppliers, obtaining quotes, and scheduling work within agreed budgets and timelines.
• Administering tenancy agreements, ensuring compliance with legal and company standards.
• Managing tenancy deposits, including registration, return processes, and handling disputes in line with relevant legislation.
• Accurately updating the in-house property management system and associated platforms to reflect the latest tenancy and property information.
• Coordinating routine property inspections and maintenance schedules to maintain high standards across the portfolio.
• Collaborating closely with internal departments and the wider business to deliver a seamless property management experience.

  
The Ideal Candidate:
Essential:

• Previous experience within the property industry.
• Solid understanding of property management processes and legal obligations.
• Proven track record of delivering outstanding customer service and a genuine willingness to exceed expectations.
• Proactive, positive, and solution-focused attitude.
• Confident user of property management software and general IT systems.
• Strong sense of integrity, reliability, and personal accountability.

Desirable:

• Propertymark (ARLA) accreditation or equivalent industry qualification (or willingness to work towards it).

Job Benefits:

• Competitive holiday allowance, increasing to 27 days over time, including a day off to celebrate your Birthday.
• Start your weekend early with a 4PM finish on a Friday.
• Paid time off for medical screenings.
• Enhanced company sick pay policy with service.
• Reduced Christmas operating hours.
• Contributory Pension Scheme for long-term financial security.
• On-going training and development

  
What’s Next?
Hit apply and we will be in touch shortly. If you are searching for a new role, but this isn’t quite perfect, we specialise in all things property and can contact all of the local agents on your behalf, to find you the perfect position! If you would like our help, hit apply anyway and we will reach out.